Cases

Grocery retail chain

Electricity and gas brokerage

The producer of healthy food

Operates over 21,000 convenience stores, drugstores, supermarkets, hypermarkets, and pharmacies in more than 3,900 communities to serve close to 14 million customers daily.

Reliance Utilities assesses and continually monitors power companies throughout New Zealand to help businesses get the best rate at any given time.

The company has manufacturing facilities in 11 countries and operates in 20 countries.

Despite the system load (you know, because of the 21,000 stores, 14 million daily customers, and a pandemic), the project planning and execution was completed in under three months — ready to align with marketing — with customers receiving Express Delivery orders within an hour.

The slick functionality, striking style, and appealing content format helped Reliance Utilities conduct business in an interesting, engaging, and creative way, attracting new customers and increasing brand loyalty — as well as turn what would otherwise be complex energy information into clear, digestible guidance.

The digital platform was developed within an extremely short timeline. User interface was translated to 8 different languages and plaatform was filled with infotainment content, lots of event control modules and features like picture in picture.

To give customers the ability to order groceries for delivery with an app.

To create a user-friendly web portal to connect businesses with the most cost-effective energy suppliers — making the electricity and gas industry fair for everyone.To give customers the ability to order groceries for delivery with an app.

To develop an interactive digital platform for online events that will maintain stability while hosting a lot of users in 8 different countries.

Results

The Goal

App

Web

Admin panel